Refund policy

Return Policy

Here at Replica Shoes we want to make sure you love your bag. We offer a full in store credit on returns.  If you decide you would like to return your bag please follow the steps below.

Once Replica Shoes receives and processes your return we will issue you a gift card sent directly to your email. Please note all return layaways will incur a 15% restocking fee. 

Remember for your item to be eligible for a return you must have the security tag still attached, unworn and in the same condition it was purchased in. All returns must include all “extras” (dust bag, box, lock and straps etc.)

  1. Submit your return request via email to anna@theladybag.com within 3 business          days of receiving your delivery. The items must be shipped back to Replica Shoes within We 10 days of receiving the item.
  1. Once your return is approved you will receive an approval email with a USPS  shipping label.  The item must be shipped back to Replica Shoes within 10 days of receiving the bag.

  2. When your item is received by Replica Shoes the return process can take up to 10 business days. Once the item is received, deemed unworn, within the return requirements and goes through our authentication department you will then receive your gift card via email.                                                                  

Jewelry Returns

All estate jewelry is not returnable and final sale.